Web Privacy Policy

Welcome to www.aerialinisghts.co.uk operated by Aerial Insights Ltd… Registered office address:

Rosemary Cottage, Dunkeswell, Honiton, England, EX14 4RE  

Company number 14248641

Our website uses browser cookies, scripts, web beacons, tracking URLs, pixel tags and similar technologies (hereinafter “cookies”) to provide, protect and improve our website.
We do so in strict accordance with the UK`s Data Protection Act (PDA), the General Data Protection Regulation (GDPR) and the Privacy and Electronic Communications Regulation (PECR).
Below we explain how our cookies work, their purpose, the type of data each collects.

What are cookies and how do they work?

Cookies are small data files. When you visit our website, these files are downloaded to the browser directory or hard drive of your computer, tablet, or smartphone (hereinafter “Device”). Each time you visit our website, the cookie and the website communicate with each other and thus recognise your Device. This is useful for both you and us. For example, a cookie can be used to save your text entries in form fields on the website so that you do not have to enter the same information again the next time you visit the website. This improves the user-friendliness of our website. We manage the cookies using a small program called a tool or tag.

We use first-party cookies that come from our website and send information only to us; third-party cookies are placed on our website by third parties and send information about your device to other companies that recognise that cookie. In most cases, the information in a cookie is pseudonymised or anonymised because cookies generally do not identify you as an individual, but rather your device. In a few cases, certain cookies may be linked to personal data. We will only process such information if you give us your consent or if the processing is necessary to enable you to use a certain service.

What are the types of cookies?

AI Web Privacy Doc 5/10/2023
– Essential Cookies/Strictly Necessary Cookies – These cookies are those cookies which a website could not operate without. These include cookies such as login cookies.
– Functional Cookies – These cookies recognise you when you return to a website, remember your preferences, and provide enhanced, more personalised features.
– Performance Cookies – Performance cookies, along with other information, allow websites to calculate the aggregate number of people using a website and which features of a website are the most popular. This information is generally used to improve the website and the way visitors are able to move around it.
– Advertising cookies – They allow advertisers to profile their target customers with accuracy. At its core, an advertising cookie is nothing more than a small piece of data that catalogues the behaviour of all users on a particular website.

Categories of cookies we use.

Only Necessary cookies are used for the administration of the website. They enable smooth processes, providing correct responses to your enquiries and ensuring security functions, e.g., to prevent malicious use of the website. Necessary cookies cannot be disabled, but you can delete or refuse them when they are displayed to you. The legal basis for processing these cookies is our legitimate interests under Art. 6 (1) (f) GDPR. The basis of our legitimate interest is to ensure the security and functionality of this website.


We update our cookie policy from time to time. Check back regularly to stay aware of the latest version.


If you would like to know more about how we use personal data in general, please read our Privacy Policy. For more information about cookies, please contact us.

Privacy Policy

Our contact details.
Name: Dr. Simon Coles
Address: Registered office address: Rosemary Cottage, Dunkeswell,
Honiton, England, EX14 4RE
Company number 14248641
E-mail: admin@aerialinsights.co.uk
Last Updated: 13 th April 2023
Thank you for your interest in Aerial Insight Ltd. and services provided by us
This Policy describes:
– The information that we gather from you,
– How we use and share this information,
– The rights and choices you have regarding this information,
– The steps we take to protect this information,
– How we transfer your information,
– How we may change this Policy, and
– How you may contact us.
By using Aerial Insight Ltd. services, you consent to the privacy practices described in this Policy. This Policy is incorporated into and is subject to the Terms of Use for the Aerial Insight Ltd.

Information We Collect

We may collect information about you directly from you, and automatically through your use of the Aerial Insights Ltd, web site. Some information we collect from you is referred to as “personal information” or “personal data” in this Policy. Personal information or personal data is data that can identify you, or data that we can relate to you, such as your name, email address, and shipping and billing address.
– Account information. When we create an Aerial Insights Ltd, account, you may provide us with information that includes, name and address, email and web address, and phone number, password, or other information for account verification.
– Contact information. When you place a contract with Aerial Insights Ltd. or contact us for customer service, you may provide us with your contact information including your name, email address, shipping address, billing address and phone number(s). Certain jurisdictions require provision of contact information when activating unmanned aerial system (UAS) products, opening accounts, or under other similar circumstances as required by law.
Aerial Insights Ltd, only collects and stores UAS-regulatory related information to the extent required by applicable law.
– Payment information. When engage in financial transactions Aerial Insights Ltd, for Services, you may provide us with your payment information such as your bank account, credit card number, or debit card number.
– Communications. When you contact us, we may collect information about your communications with us, including your contact information, and the time, topic, and content of your communications.
– Location information. As part of our services, which are location specific in nature Aerial Insights Ltd. hardware and software products, use the map function within industry relevant apps to share and synchronize your flight record, obtain UAS safety/regulatory notifications, search for nearby flying spots, you may provide us with site specific geolocation information. To provide the service Aerial Insights Ltd. will use your survey site location, to enable certain features of our equipment to perform the service (such as GPS, RTK (Real Time Kinematic), Wi-Fi, Bluetooth, and industry standards). If your site location is collected through UAS hardware, sensors, and software, please be aware that such sensors, and the associated data services, may be provided by a third party, which may access such information for the purpose of providing such data services to Aerial Insights Ltd.
– Cookies. We use cookies and other similar technologies (e.g., pixels etc.) on Aerial Insights Ltd. Websites and online services. Cookies are used to collect information, including personal data, from you. Cookies are small files which, when placed on your device, enable us to provide certain features and functionality. To learn more about cookies please see our Web/Cookie Policy.

How We Use the Information We Collect

We use information we collect through Aerial Insights Ltd, services in a variety of ways in operating our business. The use of information that we collect includes the following:
– To operate and provide features of the Aerial Insights Ltd. services, to verify and manage Aerial Insights Ltd. user accounts, to provide services and information that you request, and to process data collected. We will process your personal data in accordance with this Policy and any of your preferences.
– To maintain and enhance Aerial Insights Ltd, services, to analyse the information you provide to us, to personalise the content you receive and provide you with tailored content that will be of interest to you.
– To understand and analyse the usage trends and preferences, to improve the Aerial Insights Ltd, services, and to develop new services, features, and functionality.
– To contact you for administrative and informational purposes, including for customer service.
– To detect, prevent, and respond to fraud, abuse, security risks, and technical issues that could harm our users, us, or the public.
– For any other purposes disclosed to you at the time we collect your information or pursuant to your consent.
– To comply with applicable laws, such as laws related to the use of unmanned aerial system (UAS) products.
– We need to use your information to enter into or perform a contract with you, for example to deliver Aerial Insights Ltd. products, to provide map services, or provide you with the customer support and other after-sales services.
– We need to use your information to comply with a legal obligation, for example to comply with a court order, subpoena, or warrant.

How we store the information we collect

– In operating our services, it may become necessary to transfer data that we collect from you to locations outside of the European Union for processing and storing. By providing your personal data to us, you agree to this transfer, storing or processing. We do our upmost to ensure that all reasonable steps are taken to make sure that your data is treated stored securely.
– Unfortunately, the sending of information via the internet is not totally secure and on occasion such information can be intercepted. We cannot guarantee the security of data that you choose to send us electronically, sending such information is entirely at your own risk.

Data Security

We use certain physical, organisational, and technical safeguards that are designed to improve the integrity and security of information that we collect and maintain. Please be aware that no security measures are perfect or impenetrable and thus we cannot and do not guarantee that your information will not be accessed, viewed, disclosed, altered, or destroyed by breach of any of our physical, technical, or organizational safeguards.


We will not disclose your information that we collect through Aerial Insights Ltd. Services to third parties except as described in this Policy or as we disclose to you at the time the information is collected. We may disclose information to third parties in the following circumstances.
– We work with third party service providers to provide payment facilitation, parcel transportation, application development, traffic monitoring or analysis, electronic messaging, and other services for us. We require these service providers to use or disclose the information they process on our behalf, only as necessary to perform services on our behalf or comply with legal requirements.
– According to local laws and regulations, such as Remote Identification or other aviation regulations and requirements, our device-related information, product location, and remote controller (ground control station) location may be transmitted to and received by individuals, companies, or organizations determined by aviation regulations to be appropriate receivers of such information. Remote Identification feature to promote flight safety near critical infrastructure, airports, dedicated events, or to support the activities of law enforcement and security agencies.
– We may preserve and disclose your information if required to do so by law or in the good-faith belief that such action is necessary to comply with applicable laws, in response to a court order, judicial or other government subpoena, warrant or enforceable request.
– We also reserve the right to preserve and disclose your information that we believe, in good faith, is appropriate or necessary to (a)I take precautions against liability, (b) protect ourselves or others from fraudulent, abusive, or unlawful uses or activities, (c) investigate and defend ourselves against any third-party claims or allegations, (d) protect the security or integrity of the Aerial Insights Ltd. services and any facilities or equipment used to make the Aerial Services Ltd.services available, or (e) protect our property or other legal rights (including, but not limited to, enforcement of our agreements), or the rights, property, or safety of others.
– Information about our users, including information you provided and any information collected through Aerial Insights Ltd. services, may be disclosed and otherwise communicated to an acquirer, successor, or assignee as part of any merger, acquisition, debt financing, sale of assets, or similar transaction, or in the event of an insolvency, bankruptcy, or receivership in which information is transferred to one or more third parties as one of our business assets.

Your Rights and Choices Regarding Collected Information

You may update, correct, or delete certain Aerial Insights Ltd. account information and preferences by contacting Aerial Insights Ltd. services direct at: admin@aerialinsights.co.uk
If you withdraw your consent, we will apply your preferences going forward, and this will not affect the lawfulness of the processing before you withdrew your consent.
Note, however if you decline to share certain information with us, or if you withdraw your consent to our processing of information about you, we may not be able to provide to you some, or any, of the features and functionality of Aerial Insights Ltd. services.
Please note that while any changes you make will be reflected in active user databases within a reasonable period of time, we may retain all information you submit, as authorised under applicable law, for backups, archiving, prevention of fraud and abuse, analytics, satisfaction of legal obligations, or where we otherwise reasonably believe that we have a legitimate reason to do so. If you wish to exercise any rights you have under applicable data protection law, including the right to access, amend or delete any information we hold about you, you may contact us at admin@aerialinsights.co.uk

Retention of Your Information

We retain your information to provide service to you, or as required by applicable laws or regulations. We aim to retain your information only for the period necessary to fulfil our obligations under this Policy, unless otherwise required or permitted by law. We will carefully assess the need to collect data, the type of data collected, relevant legal framework, and the statute of limitations when determining the retention period.
Changes and Updates to this Policy
We may update this Policy from time to time. If we modify this Policy, we will make it available on or through the Aerial Insights Ltd, site and indicate the date of the latest revision.

Our Contact Information

Please contact us with any questions or comments about this Policy or our data practices by email admin@aerialinsights.co.uk. If you think that any of your rights have been infringed by us, you may also lodge a complaint with us or the ICO, you can find out more information about your rights by contacting your local data protection.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at: admin@aerialinsights.co.uk
You can also complain to the ICO if you are unhappy with how we have used your data.
Aerial Insights ICO Membership No: zb526035 Dated: 17th March 2023
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk